Worldwide Shipping Service
We use Globe Logistic Services like UPS, VNPost… to ship your orders.
Shipping cost will appear and you can choose Worldwide standard services or Worldwide fast service after entering your receiver’s address at checkout step.
+ WorldWide Standard Service (15-35 days): Free shipping.
+ WorldWide Fast Service (3-7 days): $55 fee.
Handling time: 1-3 days. We often ship your order in 1-3 days depending on your order date is holiday or business day. If handling time is more than 03 days, we will send you an information email.
Note: If you use the World-Wide Fast Shipping Service, you have to fulfill your phone number at the checkout step. Normally, we use UPS to ship your order. Because UPS doesn’t accept the P.O Box address, if your address is P.O Box, we have to use another logistic company and the shipping time may longer than 3-7 days.
After we shipped your agarwood order, we will send you a confirmation email includes tracking number and website to check.
With mass order, maybe we have to ship more than one time. Because of almost agarwood are wild and harvest from the forest in the middle area of Viet Nam, so it’s difficult to get CITES certificate.
If you need more support, feel free to contact us.
Phone /Wechat/ WhatsApp: +84937624888
Facebook page: Oudwood Vietnam
Address: 1601 Toa A, chung cu Ecolife Tay Ho, Xuan La Ward, Tay Ho District, Ha Noi City, Viet Nam.