Frequently Asked Questions

What exactly happens after ordering?

We will send you an order confirmation email and a shipping confirmation email includes a tracking number. If you don’t see our email in your inbox, please check your spam box because they are automatic emails for each order and big quantity daily.

Handling time is 1-3 days. We often ship your order in 1-3 days depending on your order date is holiday or business day. If handling time is more than 03 days, we will send you an information email.

Do I receive an invoice for my order?

Normally, you will receive an invoice from Paypal. We also send you an invoice. If you don’t see the invoice email in your inbox, please check the spam box.

TRẦM HƯƠNG XỨ VIỆT

Website: https://oudwoodvietnam.com

Phone /Wechat/ WhatsApp: +84937624888

Email: vonggohoanggia@gmail.com

Facebook page: Oudwoodvietnam.com

Address: 1601 Toa A, chung cu Ecolife Tay Ho, Xuan La Ward, Tay Ho District, Ha Noi City, Viet Nam

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Oudwoodvietnam.com

1601 Toa A, chung cu Ecolife Tay Ho, Xuan La, Tay Ho, Ha Noi, Viet Nam